Products
LIBRA + LITE
Scalable voice logging solutions you can rely on
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QNIQUE
Improving workforce performance and driving contact centre excellence
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NEXUS
Delivering centralised management of distributed recording solutions
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NVisage
Smart Call Recording search and playback
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SCREEN RECORDING
Capture screen activities for a complete view on agent performance
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TETRA
Reliable Voice and SDS recording for Motorola TETRA networks
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Recording on demand with manual call tagging
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Benefits
The DataVoice Interaction management solution provides a flexible and powerful solution geared to mitigate operational risk and drive compliance.
- DataVoice is supported by a well-trained advanced support team and OEM lab, enabling Channel Partners and end-Clients to benefit from responsive locally based professional support.
- DataVoice is flexible and can be deployed in mixed-communications infrastructure environments, saving time and resources by consolidation of recording.
- The DataVoice Interaction Management solution suite is ready for transition into hosted and cloud deployments, giving the customer peace of mind that their investment is future proof.
- The DataVoice professional services team is able to assist Clients with integration into existing business systems, ensuring that the maximum ROI is achieved after implementation.