26 August 2014
As part of its
on-going commitment to enhancing customer service while ensuring business
sustainability and critical mass, Jasco Enterprise has announced the
consolidation of its various coastal offices into a single Coastal division
which will span the Western and Eastern Capes as well as Kwa-Zulu Natal. The
division will be led by Karel Botha who takes up his new position as Executive
Head: Coastal Regions at Jasco Enterprise.
Enterprise has traditionally been strong in the Western Cape and a stronger
focus in the Eastern Cape and Kwa-Zulu Natal was required. It therefore made
sense to consolidate these areas into a single regional entity which will
enable us to leverage centralised management, resources, skills and experience
to grow our business in the area. The intention is to establish greater
capacity and expand our skill base in the coastal regions, enabling us to get
closer to our customers and markets, and giving them access to our complete
solution and services portfolio, rather than relying on our head office to grow
the business,” says Botha.
Regions will eventually sell and support the full Jasco Enterprise portfolio.
This includes communications, which comprises contact centre solutions,
workforce optimisation and unified communications, as well as security
solutions, IT infrastructure services such as WAN, LAN and Infrastructure as a Service
(IaaS) and a full range of managed and professional services. Cloud solutions
are another area, which will be accessible to the regional markets as the
“These lines of
business form our core product portfolio, however, as part of the greater Jasco
group we are able to leverage the wider solutions offered by other areas of the
business as well. We are currently in the process of finalising the structures
for the region, which will comprise three functional areas: sales, operations
and support. The Coastal division will bring together a team of some 140 people
across the region into a cohesive structure,” Botha adds.
structure will enable us to maintain dedicated skills and support in the
coastal regions, enhancing customer service, while allowing us to share skills
and resources across the regions and within the Jasco group. This enables us to
become more efficient, with a greater focus on providing dedicated customer
service and support. We are also looking to take advantage of opportunities and
grow the business more effectively by leveraging existing customer relationships
across the Jasco group for enhanced cross selling capability,” he concludes.