28 January 2014
Jasco
Enterprise, an Avaya Platinum Partner, was awarded the Contact Centre Partner
of the Year Award at the Avaya PartnerConnect 2014 conference, held at the
Sandton Convention Centre on 23 January 2014. At the conference, Jasco
Enterprise also received the Outstanding Individual Contribution award. This is
the second year running that Jasco Enterprise has been awarded both of these
prestigious accolades.
The Avaya
PartnerConnect conference is an annual event aimed at providing Avaya partners
and resellers with an opportunity to network and gain insight into Avaya
products, services and solutions. As part of the event, awards are given to
partners who have attained excellence or have made notable achievements during
the past year. Jasco Enterprise, a long-time Avaya Platinum Partner, has been recognised
frequently over the years, and views these awards as an affirmation of the
company’s dedication and commitment.
“Jasco
Enterprise is all about making contact centres work. This is our key business
and we invest heavily into ensuring our skills are top notch and our reputation
in the market is sound. Being recognised as the Avaya Contact Centre Partner of
the Year for the second year in a row is confirmation that we are on the right
track. Achieving this award cements our position as leaders in the contact
centre implementation space, particularly on the Avaya platform. This assures
our customers of our dedication to service and solution excellence,” says Steve
Briggs, Divisional MD, Jasco Enterprise.
Aside from its
achievement as a whole, Jasco Enterprise was also honoured for the individual
contribution of Johan Janse van Vuuren from the Jasco Enterprise Cape Town
office. Janse van Vuuren received this award for excellence in his work at one
of Jasco’s key clients.
“The
Contact Centre Partner of the Year award was given to Jasco in recognition of
their strong Contact Centre focus and continued leadership in Contact Centre
deployments for 2013. Avaya remains the number one supplier of Contact
Centre solutions and we rely on partners like Jasco to keep us in this
position. An individual award was also made to one of Jasco’s engineers
in Cape Town who went beyond the call of duty to ensure a customer issue was
rectified. He literally did not sleep until the fault was cleared.
This commitment from Johan is very encouraging and he deserves the accolade,” says Andre Deetlefs, Channel Account Manager at
Avaya.