Five9 Intelligent CX Platform

prestations de service

& éléments

Five9 is a leading CCaaS Platform that empowers contact centre agents to engage with customers across their channel of choice, provides your managers with visibility into contact centre performance, and brings overall agility to your business.

Leading businesses trust Five9 to deliver exceptional products that provide more human customer experiences and services that keep their contact centres running optimally.

Jasco and Five9 brings the power of people and technology to enable you to drive CX success and bring joy to CX.

avantages

Differentiate your services by providing customers with high touch, empathetic, more human communication as you assist them on their financial journey.

Enable customers to self-serve with visual IVRs, speech-enabled IVRs, and intelligent virtual agents (IVA) for conversational AI.

Five9 for
Financial Services

Five9 for Financial Services

The Five9 Outbound Contact Center delivers higher productivity while helping you maintain compliance.

Five9 offers much more automation and efficiency, which keeps costs low.

Experience higher contacts and sales per hour and faster ramp-up times for new agents with Five9's intuitive interface and industry-leading Agent Assist.

Five9 for
Sales

Engage your customers on the channel of their choice.

Customers can buy something with a click of a button, but the emotional experience of shopping is what they crave. Take your brand to new levels of customer satisfaction with personalized connections across channels—including video for virtual face-to-face service—that ensure consistency, quality, and continuity.

Five9 for
Retail

Service your most demanding customers with Intelligent call routing, Interactive Virtual Agents, CTI screen pops with customer history and automated workforce management - all from Five9.

Five9 makes delivering exceptional customer service a breeze

Five9 for
Customer Service

Leverage Automated Dialers from Five9 to Maximize Efficiency

Five9's automated smart dialing features reduce time wasted dialing and waiting for no-answers and allow your agents to focus on the live connections they make. The Predictive Dialer intelligently calculates dialing rate based on agent availability and historical data.

Five9 for
Debt Collection

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Scale as needed, have agents anywhere and supervisors everywhere, and enjoy “pay-as-you-go” pricing.

With Five9 Global Voice you can deliver extraordinary customer experiences anywhere in the world with carrier grade voice quality - and get local numbers in over 100 countries.

Five9 for
BPOs