Your business success depends on knowing your customers
Customer Service is one of the most crucial aspects of your business - and in modern business customers expect you to know them, understand their needs, likes and preferences, and have empathy with their concerns.
Apart from making all channels available to customers - including voice calls, emails, website chat and chatbots, you need to have relevant information available when servicing the customer.
Zendesk has been a robust all-in-one Customer Service platform since 2007 that can help transform your entire Customer Experience operation, providing world class benefits to you and your Customers.
avantages
Customer service is about more than the customer. It’s about your business and your teams, too. Zendesk not only makes things easy on your customers, but sets your teams up for success, and keeps your business in sync. It’s everything you need, in one powerful package.
ZENDESK FOR SERVICE
ZENDESK FOR SERVICE
Sunshine is the foundation beneath Zendesk - built to help you create the best customer experiences.
SUNSHINE PLATFORM
SUNSHINE PLATFORM
Sales teams need to be savvier than ever. With Zendesk Sell, build data-driven teams to unlock team productivity, keep up with customer expectations, and get full pipeline visibility.
ZENDESK FOR SALES
ZENDESK FOR SALES
The Marketplace is the hub for apps to customise Zendesk Support, Zendesk Chat, and Zendesk Sell. In the Marketplace, you'll find easily installable apps and integrations to enhance analytics and reporting, time tracking, agent productivity, and more.
MARKETPLACE
MARKETPLACE
